updated 9/15/18; 3/11/2020
“I made a pleasant discovery.
You work hard at something eight hours a day, you get better.
Not a lot better necessarily, but a little better, and that’s just fine, because improving at golf, or anything else probably, is just a matter of making an endless series of tiny improvements.”
― James Patterson, author
Conflict Behavior: How to Fix and Avoid
The conflict handling skills you use on your job can be effective in other areas – including working from home
How to Respond to a Bully Better
Microagression, Bullying, Incivility. The Experience
5 Actions to Take When You Observe Incivility
Many times we observe or overhear incivility in the meeting, passing in the hallways at work or even during mandatory offsite meetings. Should we do anything? How can we avoid it?
For New Hires: Discuss Workplace Civility
Prepare your new hires – discussing expected workplace civility standards.

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