updated 9/15/18; 3/11/2020
“I made a pleasant discovery.
You work hard at something eight hours a day, you get better.
Not a lot better necessarily, but a little better, and that’s just fine, because improving at golf, or anything else probably, is just a matter of making an endless series of tiny improvements.”
― James Patterson, author
Conflict by the very definition will require interaction
The conflict handling skills you use on your job can be effective in other areas – including working from home
I suspect that each of us has experienced been bullied at work by a co-worker or manager – even a customer.
Many times we observe or overhear incivility in the meeting, passing in the hallways at work or even during mandatory offsite meetings. Should we do anything? How can we avoid it?
Prepare your new hires – discussing expected workplace civility standards.
Hard Work and Change
The risk of fighting for justice, creating workplace laws, and health hazards.