~ Sidney Sugarman
As a workplace training consultant, Michel  has helped thousands of attendees grow their skills and adapt to change within their organizations.
By aligning the learning and skills needs of the adult worker with the business objectives of the organization, Michel aligns the learning with a audience-centered focus.  By addressing the audience expectations and the individual’s WIFM perspective, she encourages a activity focused learning atmosphere that results in measurable workplace behavior improvement.
Michel works with Human Resources, Line of Business and Organizational leaders to:
  • Needs Analysis:  Identify the skills needed
  • Develop Customized Materials:   Physical or Digital Learning resources
  • Conduct Learning:  Live Instructor-Led, Live Virtual Instructor-Led, Online Web-based learning
  • Define and Track Measurable ROI
Measurable Success – Michel has worked with a wide variety of organizations from large global enterprises to small business start-ups, in the US, Sweden, and Ireland. Michel’s multinational and multicultural view benefits your diverse audience directly.
Measurable Progress – Michel’s expertise in needs analysis, corporate training, performance development and measurements is a key element of her consulting process to create actionable, measurable business results.
  • Are you looking to be the kind of learning and development consultant who is skilled in focusing on your workforce development results? If so, contact Michel Hobson to discuss how we can help with your workforce skills and compliance training.




Each workshop requires an analysis of the business goals, and the needs of the workforce.


      Addressing the issues of workplace civility and worker respect


The Civility in  Today’s Workplace workshop targets people and businesses encountering the increasing problems with workplace collaboration, respect and civility.

Are you a start-up?  A small business with a even-smaller staff?  Is your team remote?  Have a project team that experiences ineffective communication?  Size and scope of the business does not prevent or eliminate the issue of workplace civility.  Recent studies indicate that more than 50% of today’s workforce has been a witness or experience workplace bullying, or lack of civility.

“One quarter of the offenders we surveyed said that they didn’t recognize their behavior as uncivil” according to an article entitled “The Price of Incivility“, written by Christine Porath  and Christine Pearson for the Harvard Business Review.

Start-up and established organizations alike need to acknowledge, identify and track workplace incivility.  The impact of incivility to our co-workers, teams, and our business is too high to ignore.  Taking proactive steps to address and set expectations for civil behavior is key.

The Civility in  Today’s Workplace workshop covers:

  • Civility and the Rewards
  • Creating and Maintaining a Workplace Civility Policy
  • Dealing with Difficult Personalities
  • Effective Work Etiquette
  • Civility and New Hire Onboarding

Available Formats:

  • Full Day Course   .   Half Day Course   .   Virtual Live Course



       Remote Project Teams   .  Diverse Teams   .  Competing Goals


The Skills for a Collaborative Team workshop  focuses on the civil behavior required for a diverse group of team members coming together for a common business goal.  In many cases, the members of the project team reporting to different managers, with competing business expectations and goals.

Life is not a solo act.  It is a huge collaboration.  ~ Tim Gunn

Skills for a Collaborative Team covers

  • Impact of Positive Team Collaboration
  • Identifying the Signs of Potential Team Conflict
  • Planning for Team Conflict
  • Handling Competing Business Goals
  • Managing Expectations
  • Best Practices



   “I am very happy I chose to take the course and look forward to doing more with Michel…”

   “The facilitator was very knowledgeable … She was also sharp. She kept me engaged and made me want to hear more about being productive whether it be at home or at work. This class came at the right time for me and also was presented very well. The instructor is one of the best I have seen…”

   “The course content and delivery by Michel was engaging and got me thinking about all the areas of my life …”


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