“Recently, I was asked if I was going to fire an employee who made a mistake that cost the company $600,000. No, I replied, I just spent $600,000 training him. Why would I want somebody to hire his experience?
What is the true cost of content development in the workplace? There is a need for a realistic set of measurements. It is necessary to calculate the number of resources needed to produce quality workplace courses and materials for a given project.
Asking for and receiving feedback – whether verbally, written, or tweeted, especially in real time – allows an organization and it’s team members to improve service, attract and retain talented, responsive employees and remain competitive.