Fresh Spotlight

The lack of knowledge is darker than the night.

African Proverb

#Workplace Civility

Setting Standards and Expectations

Upcoming annual реrfоrmаnсе discussions thаt civility and rеѕресt.

by Michel H

#Workplace

Light Bulb Moment

The “ah-ha” moment when they realize that there is knowledge or skill learned that is applicable to their particular responsibilities. The participant literally beams or nods with this one nugget of learning.

by Michel H

#Workplace Civility

Handling Difficult People in Training Audience

There is always one audience member who presents a verbal challenge to the speaker.

by Michel H

#Workplace

Throwing in the Towel

Many of the newer team members had never had formal training in the learning and development profession, let alone courses in time management, preparation, training delivery, questioning techniques or presentation skills.

by Michel H

#Workplace

What Skills Are Needed for Today’s Workforce?

It may require a “grow your own” approach within the organization. . Investing in workers could build organizational capital and worker loyalty.

by Michel H

Adult Learning

Evaluation of Training Received

Asking for and receiving feedback – whether verbally, written, or tweeted, especially in real time – allows an organization and it’s team members to improve service, attract and retain talented, responsive employees and remain competitive.

by Michel H