The lack of knowledge is darker than the night.
Champion Civility Standards
The “ah-ha” moment when they realize that there is knowledge or skill learned that is applicable to their particular responsibilities. The participant literally beams or nods with this one nugget of learning.
There is always one audience member who presents a verbal challenge to the speaker.
Many of the newer team members had never had formal training in the learning and development profession, let alone courses in time management, preparation, training delivery, questioning techniques or presentation skills.
It may require a “grow your own” approach within the organization. . Investing in workers could build organizational capital and worker loyalty.
Asking for and receiving feedback – whether verbally, written, or tweeted, especially in real time – allows an organization and it’s team members to improve service, attract and retain talented, responsive employees and remain competitive.
Unfortunately, there were no typewriters available. Would I choose to return to the tools of yesterday? No. But if necessary, I can.
W o r k s h o p G u i d e
Fierce and Focused: 55 Workplace Civility Quotations to Support Your Working Life
Workplace civility can be an effective tool in the global workplace. Enclosed you will find encouragement curated according to ten common categories, including workplace bullying, leadership, communication, workplace skills, and excellence. Read more here
Light Bulb Moment
How many times have you walked into a classroom and during the introductions an audience member stated: “I don’t know why … (read more)