During your daily commute to work, you wonder what the day will bring. Or if you will run into the person you most want to avoid at the coffee room, or in the daily stand-up meeting.
How will you prevent an uncomfortable situation – again? If you are the team lead or department head, you may be aware of issues of bullying behavior or observed incivility in your meetings, daily standups or even in written emails sent periodically.
You may wonder how you can make a positive impact or change.
Or even if you can.
Review the three steps below as a start – to be the catalyst to address the behavior issue.
#1 – Define Incivility – What Does It Look Like?
#2 – Set Workplace Behavior Guidelines
#3 – Model the Expected Behavior; Set the Example
~ Ellen de Graffenreid, in the article “Dealing with Workplace Incivility“
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Taking steps, making a plan will help. Be prepared to adjust and reinforce the behaviors.
HobsonTraining.com | Workplace Issues 
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