Politeness and civility are the best capital ever invested in business. Large stores, gilt signs, flaming advertisements, will all prove unavailing if you or your employees treat your patrons abruptly. The truth is, the more kind and liberal a man is, the more generous will be the patronage bestowed upon him.
~ P. T. Barnum
The world’s increasingly complex work and global relationships need more and more human cooperation. There is still a role for the solitary expert or craftsman, but most products and services are the result of workplace collaboration.
Updated 12/12/2020. Originally published 11/27/2016 at HobsonTraining.com