When witnessing microaggressions it is essential to ensure that such behaviors do not become “acceptable, tolerated habits within the workplace. To effectively address these incidents, move from being a “silent partner” to an active advocate for a respectful workplace.

Below are several specific actions you can take when you observe or overhear a microaggression:

1. Own the Responsibility to Act

When you recognize disrespectful behavior in progress, whether in a meeting, a hallway, or at a company event, you have an opportunity to be a catalyst for change. Rather than avoiding the situation, consider addressing it, owning the responsibility to be effective for your peers and work environment.

2. Manager? Consider Direct Communication

If the individual works directly for you, as soon as possible after the incident, ask the individual who committed the microaggression to meet with you in a quiet and confidential location. In this meeting:

  • Ask for Details: Request that the team members provide their perspective on the issue or the specific occurrence.
  • Practice Active Listening: Listen with an elevated level of curiosity, paying close attention to both their words and their non-verbal communication, such as body language.
  • Seek Understanding: Continue asking questions until you fully understand what the employee was trying to communicate.

Separately, meet with the targeted individual for feedback and experience. Ensure the individual’s perspectives are heard and documented.

3. Establish an Action Plan

The outcome of your conversation depends on the bullying individual’s awareness of their behavior:

  • If they realize the behavior was inappropriate: Ask them directly what they intend to do to resolve the issue.
  • Encourage them to find solutions that address the impact of their actions.
  • If they do not realize it was inappropriate: Clearly communicate that their behavior is unacceptable within the organization based on existing policies.

4. Support the Recipient

It is equally important to provide support to the person who was the target of microaggression:

  • Resources Offer: Suggest available tools, resources, or support networks that can help the employee who experienced the issue.
  • Demonstrate Composure: By remaining calm, polite, and direct in your own responses to incivility, you show other team members that it is possible to maintain composure while standing up against bullying, which may encourage them to report similar incidents.

5. Break the Cycle of Silence

Microaggressions are frequently ignored or overlooked, especially when directed at marginalized groups. By daring to have uncomfortable conversations and taking a stand, you help create and cultivate a workplace that is respectful for everyone.

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