Lack of civility in the American workplace is increasing at a epic rate.

According to a recent study published by Workplace Bullying Institute, approximately 60 million American workers have witnessed or been the victims of workplace bullying.  The need to address the issue  is critical – whether your business is a start-up or an established business.

Key efforts you can take in your business, or for your teams include:

  • Creating a workplace civility policy
  • Updating your existing workplace bullying policy
  • Include workplace civility training to your New Hire Onboarding process
  • Add workplace civility training to your learning catalog of offerings
  • Add civility training to your annual “compliance training” process.  (that includes workplace violence, harassment, and safety courses).
  • Set the tone and expectations within your individual workgroups
  • Require annual compliance reviews – like those of safety, violence, and harassment.
  • Track, measure and report the state of civility in your organization

Has your team reached a point where you need civility training?  

Take advantage of a powerful course that helps businesses and teams address the issues of workplace civility and worker respect.

Civility in the Today’s Workplace | WORKSHOP


  • What is Uncivil Behavior?
  • 3 Reasons Why You Should be Civil
  • Dealing with Difficult Personalities
  • Talent doesn’t excuse behavior

 Effective Work Etiquette

  • Greetings
  • Respect
  • Involvement
  • Being Politically Correct

  Costs and Rewards

  • Incivility and the Costs
  • Civility and the Rewards
  • Four Causes of Incivility
  • How to Overcome It



  • Three Sides to Incivility
  • Mediation
  • Creative Problem Solving

 Creating a Civility Policy

  • Define Unacceptable Behavior
  • Defining  Consequences
  • Writing the Policy

  Implementing the Policy

  • Setting Expectations
  • New Hire Onboarding
  • Training
  • Measuring and Reporting


Interested in this workshop?