(Updated 8/1/15; 2/10/2020)
So many times the workplace conflicts are viewed in a negative light – rather than an opportunity for viewing different perspectives. Especially in the business environment, it is critical to provide a safe, mutually respectful environment for differing viewpoints. Conflict, by its very nature, ensures a chance to gain multiple perspectives of the business issues.
Workplace disagreements force an opportunity to voice differing views and highlight issues that like-minded peers may miss. “… that very conflict strengthened us.” Ideally, all workplace teams want to be collaborative and to increase their strength within their organization and in the marketplace.
Several years ago, I experienced a business conflict. This conflict lasted 6 months. I had made a business decision that created this disruption with a colleague.
We were both willing to engage in dialogue and resolve our differences. We had met over coffee a few times over those six months – per my request. However, the conversations never brought resolve. We had opposing views and differing opinions; and we could not find that common ground. We still worked well together, but there was strain in our relationship. There was an unspoken undercurrent.
On-going conflict for six months is not any fun. It’s disruptive and has a negative impact on camaraderie and rapport. I don’t like it (does anyone?).
I was determined to resolve!
We went for coffee…again. I asked him to recount his perspective…again .
He shared his views – which was not how I recollected it. But that…
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