Addressing the issues of workplace civility and worker respect

For In-House Workshop Only

    Turnover Rate Increasing

The Civility in  Today’s Workplace workshop targets people and businesses encountering the increasing problems with workplace collaboration, respect and civility.

Are you a start-up?  A small business with a even-smaller staff?  Is your team remote?  Have a project team that experiences ineffective communication?  Size and scope of the business does not prevent or eliminate the issue of workplace civility.  Recent studies indicate that more than 50% of today’s workforce has been a witness or experience workplace bullying, or lack of civility.

“One quarter of the offenders we surveyed said that they didn’t recognize their behavior as uncivil” according to an article entitled “The Price of Incivility“, written by Christine Porath  and Christine Pearson for the Harvard Business Review.

    Increasing Acts of Incivility and Bullying

Start-up and established organizations alike need to acknowledge, identify and track workplace incivility.  The impact of incivility to our co-workers, teams, and our business is too high to ignore.  Taking proactive steps to address and set expectations for civil behavior is key.

    What does the Workshop Include?

The Civility in  Today’s Workplace workshop covers:

  • Civility and the Rewards
  • Creating and Maintaining a Workplace Civility Policy
  • Dealing with Difficult Personalities
  • Effective Work Etiquette
  • Civility and New Hire Onboarding
    HOW is the Course Delivered?  What are the Available Formats?
  • Virtual Live Course *
  • Full Day Live Course **
  • Half Day Course **

*Pre-work activities are completed prior to the workshop for registered attendees, including virtual session orientation.  There are four online sessions of 90-minute each.   Virtual technologies may include webinars, conference calls, chat and discussion rooms.

** Available upon request for live in-house or custom workshop.  Contact Us today

    WHO Should Attend
  • Anyone who is currently a witness or experiencing workplace civility in the workplace environment.
  • Civility Champions within the organization
  • Anyone who wants to improve the daily interactions within their project teams.
    WHY is Course Attendance Limited?

The workshop is in a virtual learning format.  The workshop includes interactive actions and group activities.

    About the Facilitators
Michel Hobson, M.A. Training and Development

Michel Hobson, M.A. Training and Development, spent 10+ years with IBM, Catapult Software Training, and healthcare in the areas of corporate training, human resources and training implementation. As a training consultant, Michel has worked with various industries and organizations.  Michel is the author of “Workplace Bullying, What Can Be Done?  (eBook); Fierce and Focused, Workplace Quotations to Support Your Working Life, (eBook Amazon);   Til Death, How Does the Avoidance of Technology Skills Training by Healthcare Professionals Affect Patient Care and Safety in Hospitals?  Michel has worked with learning and development teams with Capital One, Bank of America, Circuit City, Parkland Hospital, Community Healthcare Systems, Henry Ford Health Systems, IBM, to name a few.

Workshop participants describe Michel as “very knowledgeable”, “fantastic delivery”, “a great professional”, “very impressed with the content and the way you presented it” and “thank you for helping our business users understand the change”.   |