Opportunity is worth a fortune.  To those born with less fortunate, a hand extended with even the simplest opportunity can make all the difference in a life, a community, a family. 

Each day, we as individuals have the chance to make a difference in someone’s else’s workplace.  When we walk into a store, restaurant, coffee shop, barber shop, mechanic shop, etc.  We are walking into the workplace.  We have limited exposure to the working environment of the business, and the people who are employed or enslaved within that business.  Keep our eyes open, and our minds aware. 

We have a chance to observe and participate fully.  Imagine if it was your business. 

What kind of customers would you want to have? How would you like to interact with those customers? What would you want that experience to be?   

 

Can you give that experience to the business you are in? Could your interaction (as a customer) with that clerk, the warehouse employee, the service manager, the waitress improve their day or their working condition?  Kamala Harris, U.S. Senator and former prosecutor, suggests “If you are fortunate to have opportunity, it is your duty to make sure other people have those opportunities as well.”.  

Could you give others you meet in your daily lives the opportunity to have a better workplace?  If you observe a disservice, could you speak up to the manager, or the owner in support of the worker or team member?  Maybe you don’t observe an issue.  Maybe you want to extend opportunities, but not sure where to begin.  How can you extend the opportunity? Not sure how you, as a customer, can extend an opportunity?

Read the story of customer Karridy Askenasyr who did just that, recently, in Texas, after observing an unsolicited and kind act of a retail cashier.  The cashier was the true hero of the story, (in my opinion), giving and expecting nothing. But the customer also seized the opportunity and made an impact. More in the article written by Robbie Owens, entitled “Texas Neighbors ‘Pay It Forward’ After Cashier’s Act Of Kindness” here

Today – let’s each make an opportunity – for someone else.  Just because.

 

Tools and Checklists

Prepare for the next difficult conversation with your boss or your peers.

Courses and Seminars

Bringing together “like minds” focused on improving civility in the workplace.

Digital Audio Posts

Audio discussion of topics related to workplace bullying