Building an effective issue resolution set of skills are important component of creating an effective workplace team environment. Unresolved workplace issues often result in loss of productivity,  barriers to collaboration, lack of team cooperation, and the stifling of creativity.

How can you recognize the under current of issues?  What can you as an individual contributor in your workplace do?  There are several ways on how you can deal with the workplace issues in your organization:

  • Know the issues and opportunities that surround the scenario

You must be able to describe enough the case through identifying all the important stakeholder perspectives to the case tell the opportunities in such a manner, which the lead to the preparation of a problem, which address that preferred end-state goals.

  • Determine and describe the issue

Create a problem statement, which precisely recognizes the gap in the middle of the present state, as well as the desired end-state goals. You must define the workplace issue in such a manner that there are numerous potential solutions.

  • Build a set of end-state goals from which to assess the other or alternative solutions

Build a set of goals, which define the possible future state that can be utilizde to evaluate the possible solutions, considering the key stakeholder concerns. To make it short, build a clear set of goals, which are SMART – specific, measurable, attainable, realistic and timely as well.

  • Describe and identify alternative solutions, which are sustained by research findings.



 

It is essential that you perform benchmark research on different companies, which have undergone the same case to prove the potential alternative solutions.

  • Examine the alternative solutions considering the wanted future state

Present a comprehensive evaluation of the possible alternative solutions, with the use of end of state goals. In other words, you must use an analytical approach, which weighs the differences amongst the solutions.

  • Evaluate the risk and linked with solutions

Widened the list of alternatives to three or four .  Then evaluate the risk linked with each alternative solutions in and identify the skills needed to meet the desired goals.

  • Collection of optimal solution

Determine an optimal solution and be able to defend it along with an explanation of how it lessens risks, meet the needs of key stakeholders and is validated by the benchmarking data.

Bonus:  Implementation plan

Present a detailed implementation plan for the suggested solution in workplace issue that includes all needed tasks and actions, critical success factors and financial projections. Moreover, conduct a gap analysis to show an understanding of any potential problems.  The analysis results can be used as a discussion point for identifying  proposed coaching tasks, team actions and recommend potential alternative actions.

Bonus:   Determine metrics to see outcomes
  • Identify quantitative and qualitative metrics for the key outcomes identified within the implementation plan.
  • Considering needs of the key stakeholders.
  • Prove the selected metrics in accordance on the evaluation of the weaknesses and strengths of each.

Summary

Should You Avoid, Conceal, Ignore or Address the Issues in the Workplace? While workplace issues exists in diverse  organizations and teams, it is critical to create a plan to address the issues. Avoided, concealed or ignored, issues in the workplace left unchecked can fester, grow into employee or customer resentment, build withdrawal or can significantly reduce workplace collaboration and morale.

 


image - flipboard magazine - workplace issues