♦ Difficult Manager Tips
- Focus on your boss’s strengths
- Keep track of interactions. Document every conversation safely and securely
- Extend your reach beyond your immediate manager
- Widen your circle of contact to include other managers, including your boss’s boss
- Reach to other co-workers who interact with your immediate manager; Observe what is working for others in their dealings with your boss
- Look out for yourself, your health and your sanity above all
- Create a “Plan B” (job transfer; move to another team; create a side business; work for another company)
- Identify your boss’s preferred style of communication (email; person-to-person; prepare an agenda; advanced notice / discussion; adapt your style)
- Plan ahead; How do you want the next conversation to proceed? Create an agenda and plan your desired outcome.
♦ Difficult Coworkers Tips
- Design a workplace civility policy for your team. Communicate it to everyone. Review policy frequently.
- Mix the seating in meetings; Change frequently and consistently; break up the traditional group seating whenever possible.
- Demonstrate common courtesy to all you are in contact with; please, hello, thank you.
- Be present; listen intently; set devices on vibrate or silent; no viewing devices while others are speaking; look speakers in the eye.
- Acknowledge everyone you encounter – especially if you are within 3 feet.
- Document every encounter – and keep it safe, secure and confidential.
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- Workplace Bullying: Focus your energy on change
- Bullying Resources and Articles
- [Free eBook] Workplace Bullying – What Can Be Done?