Civility: Sandpaper Hurts!

Updated 3/11/2020

Workplace Civility When people hurt you over and over, think of them like sandpaper. They may scratch and hurt you a bit, but in the end, you end up polished and they end up useless.

– Anonymous

Handling Difficult People in Training Audience

“Within every training course, every event, every workshop – there is always one audience member who presents a verbal challenge to the speaker. Sometimes it is a comment designed to provoke gasps and grab attention from the audience. Other times, it is specific and challenging question creating an uncomfortable and negative classroom environment. In many ways, it is the desire to shine the spotlight and focus on themselves and their expertise rather than expected content. Whatever, the cause …””

Get the 5 Strategies to a Handling Difficult Conversations with Your Boss

Utilize techniques essential to effective work conversations with your boss or direct manager. This online course will also help you become more skilled at preparing for the different types of workplace situations and plan proactively the conversation strategies to an improved result. You will learn how to develop a communication plan and agenda, identify potential roadblocks, objections…” Read more…

5 Shocking Statistics of Bullying You May Not Know

“More than 55% of bullied workers are older workers, according to poll results reported by WBI, with the average age range of 40 through 50+ years of age. More than 50 percent of workplace bullies are bosses, according to a 2014 survey by the Workplace Bullying Institute (WBI).” Read more…

Handling Difficult Conversations with a Coworker

“This is a great course on handling difficult one-on-one conversations in the workplace – with your co-worker, your project team member, your small business colleague, or even between solo entrepreneur and a client.” Read more…