What is Lynchpin?  According to Merriam Webster Dictionary, it is “one that serves to hold together parts or elements that exist or function as a unit”

Workplace civility Course

The Lynchpins in the Workplace workshop target people and businesses encountering the increasing problems with workplace collaboration, respect, and civility – including during team and project meetings, with difficult and conflicting attendees.

Workers are reporting increasing acts of incivility and bullying – at work, during meetings, etc.

Start-up and established organizations alike need to acknowledge, identify and track workplace incivility.  The impact of incivility to our co-workers, teams, and our business is too high to ignore.  Taking proactive steps to address and set expectations for civil behavior is key.

WHAT is covered
  • Concept of civility
  • It’s importance and benefits to an organization vs the individuals
  • Effective Work Etiquette
  • Creating the meeting agenda
  • Communicating effectively – during the meeting and externally
  • Handling difficult behaviors during the meeting
  • Pre and Post Meeting Communication
HOW is the Course Delivered?  What are the Available Formats?
  • Full-Day Live Course  (6.5 hours)
  • Price: $395 / Attendee
WHO Should Attend
  • Civility Champions within the organization
  • Project Teams
  • Anyone who wants to improve the daily interactions within their project teams.

Interested in this workshop?