What is Lynchpin?  According to Merriam Webster Dictionary, it is “one that serves to hold together parts or elements that exist or function as a unit”

For In-House Workshop Only

    Team Collaboration

The Team Respect and Civility, Lynchpins in the Workplace workshop targets people and businesses encountering the increasing problems with workplace collaboration, respect and civility.

“One quarter of the offenders we surveyed said that they didn’t recognize their behavior as uncivil” according to an article entitled “The Price of Incivility“, written by Christine Porath  and Christine Pearson for the Harvard Business Review.

       Increasing Acts of Incivility and Bullying

Start-up and established organizations alike need to acknowledge, identify and track workplace incivility.  The impact of incivility to our co-workers, teams, and our business is too high to ignore.  Taking proactive steps to address and set expectations for civil behavior is key.


      WHAT is covered
  • Concept of civility
  • It’s importance and benefits to an organization vs the individuals
  • Effective Work Etiquette
  • Causes of Workplace Bullying and it’s Effects
  • Cost and Rewards
  • Different Methods  that Organizations can Address Civility in the Workplace
  • Defining and Implementing a Workplace Civility Policy


       HOW is the Course Delivered?  What are the Available Formats?
  • Half Day sessions (2)
  • Full Day Live Course


       WHO Should Attend
  • Civility Champions within the organization
  • Anyone who wants to improve the daily interactions within their project teams.


         WHY is Course Attendance Limited?

The workshop is in an live learning format.  The workshop includes interactive actions and group activities.


    About the Facilitators
Michel Hobson, M.A. Training and Development

Michel Hobson, M.A. Training and Development, spent 10+ years with IBM, and healthcare in the areas of corporate training, human resources and training implementation. As a workplace training consultant, Michel has worked with various industries and organizations.

Michel is the author of “Workplace Bullying, What Can Be Done?  (eBook); Fierce and Focused, Workplace Quotations to Support Your Working Life, (eBook Amazon);   Til Death, How Does the Avoidance of Technology Skills Training by Healthcare Professionals Affect Patient Care and Safety in Hospitals?  

Michel has worked with learning and development teams with Capital One, Bank of America, Circuit City, Parkland Hospital, Community Healthcare Systems, Henry Ford Health Systems, IBM, to name a few.

Workshop participants describe Michel as “very knowledgeable”, “fantastic delivery”, “a great professional”, “very impressed with the content and the way you presented it” and “thank you for helping our business users understand the change”.


HobsonTraining.com   |  TheWorkshopDesigner.com