Always give a word or a sign of salute when meeting or passing a friend, even a stranger, when in a lonely place.
~ Senator John McCain
Plan ahead, and narrow the focus for the upcoming conversation.
Stay on track, and plan your strategy for the next conversation.
- Have a Civil Meeting With Your Boss
- Influence Without Authority
- Handling Difficult Conversations with CoWorkers
- Lynchpins in the Workplace, Team Respect, and Civility