“People need maintenance and upgrades even more than machines do. Retraining is maintenance. Training is an upgrade.”
~ Clancy Cross
Little Things Matter – How Everyday Civility Builds Extraordinary Teams
Sometimes, it’s the smallest acts of incivility that leave the biggest scars. A dismissive remark, an eye roll during a meeting, or a coworker unwilling to lend a hand can quickly turn a good day into a frustrating one. Over time, these seemingly minor behaviors chip away at trust, morale, and teamwork. But what if…
Empower Your Voice: Navigating Dismissive Behavior in Group Settings
During team meetings, it’s vital to support colleagues who feel ignored or undervalued. Validate their contributions, create visibility for their ideas, advocate for formal recognition, and inspire them with uplifting narratives. Shift from passive observation to active allyship for a respectful workplace.
Stop the Invisible Bully: A Step-by-Step Guide for Managers to Fix Underutilization
The article addresses underutilization in the workplace, highlighting it as a form of bullying and emphasizing its negative impact on employee morale. Managers are encouraged to establish clear codes of conduct, provide transparent decision-making, ensure equitable access to information, validate employee expertise, and foster open feedback to create a collaborative environment.
Subtle Sabotage: How Workplace Underutilization Can Be a Subtle Form of Bullying
Deliberate underutilization is a form of workplace bullying that undermines an employee’s sense of value through behaviors such as removing authority, social invisibility, restricted access to information, unfavorable duty assignments, and setting up for failure. These actions can lead to absenteeism, high turnover, and a toxic work culture. Recognizing these patterns is essential for fostering…
Decoding Workplace Conflict: Lessons from Movies
Cinema provides a platform for understanding workplace bullying and incivility, enabling viewers to identify harmful behaviors through archetypal characters. This awareness facilitates change and supports healthier work environments.
Infographic “Confronting the Workplace Bully”
The content addresses workplace bullying, highlighting its reality and offering strategies to cope with its effects. ◾
Amplifying a Colleague’s Visibility in the Workplace, a Guide
Advocating for a colleague’s visibility in meetings involves strategies like redirection and mirroring to ensure their contributions are recognized. By reinforcing differing views as valuable and creating a supportive atmosphere, you can enhance inclusivity. Building confidence through solidarity fosters a respectful environment where all voices are acknowledged and valued.

Updated 4/13/2020
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Workplace Training: It’s Learning
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Workplace Habits: Excellence is an Art…
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Champions, Preparation and Demonstration










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