How many times have you declined or skipped through the survey once you have received customer service from a business? From the cable company or after speaking with the phone company? If your service was acceptable, it may seem like a waste of your time. However, when the service receive is less than stellar, do … Continue reading Evaluation of Training Received
“Act the way you'd like to be and soon you'll be the way you'd like to act.” ― Bob Dylan Like this? Need more inspiration? Read my latest inspirational book, Fierce and Focused.
(updated 12/23/15) We lost systems access in the middle of class. Specifically, lights, and all the computers went black today. The instructor paused, and the attendees exchanged worried looks. Everyone assumed there was a backup generator about to "kick in". But it didn't. I was in the middle of creating a course outline for an … Continue reading Pencils, Ballpoints and the Smith Corona Typewriter