How do you know when the "good part" will come? How will you realize that the important part of the class that you paid to attend is about to be discussed? Active listening and key trigger words help focus and alert the audience to valuable content related to their job responsibilities. A good trainer will verbally outline the training objectives, the expected skills to be attained and will attempt to relate relevant content to the audience.
The WordPress.com "stats team" prepared a 2014 annual report (fun facts) for this blog. Here's an excerpt: A San Francisco cable car holds 60 people. This blog was viewed about 740 times in 2014. If it were a cable car, it would take about 12 trips to carry that many people. Click here to see … Continue reading 2014 in review
Having obtained the certificate of completion for the mandatory training enterprise wide, the participants returned to their normal workplace and assigned responsibilities. There is an assumption that learning has been completed and the appropriate job actions will be taken. Is that always true? Does attendance in workplace training ensure that the new skills will be utilized (if at all) effectively? What if the participation was reluctant? Did learning take place?
Silence may be golden, except when you ask the audience a question and receive no response. What methods can be used to manage the situation, and encourage greater participation from the audience? What techniques encourage more detailed responses than others?
(Updated 12/23/15) Recently, I was asked to create a roadmap for a training course for new hires. The planned course duration is 90 - 120 days. My responsibilities included drafting the specific, detailed tasks and expectations to be performed on a weekly basis, plus create a one-page visual summary - the roadmap of the 4 months. … Continue reading Roadmap to Early Success